Terms and Conditions & Privacy Policy

Welcome to the TSMC Museum of Innovation's Online Reservation System. To protect your personal information, clicking the "SUBMIT" button indicates that you agree to provide your personal information to TSMC for the purpose of making a reservation at the TSMC Museum of Innovation. Before you make your reservation, please carefully read the following Terms and Conditions and Privacy Policy, as well as the Privacy & Cookies Policy on TSMC website, to ensure your visitor rights and visit quality as well as those of other visitors. Thank you!

Terms and conditions:

  1. For a school group with more than 15 people, please fill out the School Group Tour Reservation Form. For other groups with more than 15 people, please fill out the Large Group Tour Reservation Form.
  2. The services provided by this Online Reservation System include making, viewing, and canceling reservations and providing visitor information.
  3. Online reservations can be made for reservations starting the next day to the end of the next month. Same-day reservations will not be accepted.
  4. In the event of cancelation, the system will automatically display the quota available. The system does not hold reservations or have waitlists.
  5. Your reservation is only successful if the reservation completion page displays your reservation code. Please take advantage of the View/Cancel Reservation function to confirm that your request has been successful!
  6. Entering the Museum indicates that you agree to all of the above-mentioned terms and conditions. Visitors shall not cause any damage or destruction to Museum's exhibits or facility. Users meeting any of the following conditions will not be able make reservations.
    1. The user fails to show up at the reserved time without prior notice or cancelation beforehand for 3 or more times.
    2. The user makes numerous reservations and then cancels numerous reservations, thereby affecting the rights of other visitors.
    3. The user resells the reservation code for commercial profit.
    4. The user violates visitor policies during their visit and does not heed reminders or warnings.

Privacy Policy:

In order to protect your rights and interests, Taiwan Semiconductor Manufacturing Co., Ltd. ("TSMC"), pursuant to Paragraph 1 of Article 8 of the Personal Information Protection Act, hereby informs you of the following items:

  1. The Purpose of the Personal Information Collection

    TSMC will collect, process and use your personal information for the purposes permitted by law, and for the purpose of enabling visitors to pay visit to the TSMC Museum, which will include without limitation, allowing visitors to make reservation through a computerized system. TSMC will, pursuant to the classification specified in the Specific Purpose and the Classification of Personal Information of the Personal Information Protection Act ("Specific Purpose and the Classification of Personal Information of the PIPA"), collect your personal information for the purpose of "Museums, Art Galleries, Memorials, or Other Public and Private Institution Business (115)."

  2. The Category of the Personal Information

    TSMC will collect your personal information only within the scope of what is necessary for the purpose stated in Item 1 above. Such personal information includes, without limitation, your name and email address, which can be used to identify you. TSMC will, pursuant to the classification specified in the Specific Purpose and the Classification of Personal Information of the PIPA, collect your personal information, including the "Type for Identifying Individuals (001).

  3. The Period of Time, Area, the Party to Use the Personal Information and Method of Using the Personal Information

    TSMC will, within the scope of what is necessary for the purpose stated in Item 1 above, by email or other means, collect, process, and use your personal information within or outside Taiwan. For the purpose stated in Item 1 above, TSMC may transmit your personal information to its subsidiaries, affiliates, and business partners (including, but not limited to, vendors and clients), or to any other third party, such as a server provider engaged by TSMC to process or use your personal information (collectively, "Receiving Party"). TSMC will use or retain your personal information for no longer than twelve (12) calendar months from collection of your personal information, after which your information will be deleted.

  4. Your Rights pursuant to the Personal Information Protection Act

    You understand that you have the right to (1) inquire or request to read, (2) request a copy of, (3) request to amend or correct, (4) request the cessation of the collection, processing, or use of; and (5) request the deletion of your personal information provided to TSMC.

  5. The Impact on Your Rights if the Personal Information is not Provided

    You may decide at your free will whether to provide your personal information to TSMC. However, you also understand that if your personal information is not provided, TSMC will not be able to provide you with the interactive activity.

  6. During the course of your visit to the Museum, the Museum may record or take photographs of your visit, and use such photo or recording for promotional or other activities.

To Taiwan Semiconductor Manufacturing Co., Ltd. (TSMC):

I have fully read and understood the informed items described above by TSMC for personal information, as well as the Privacy & Cookies Policy on TSMC website, and hereby agree and authorize TSMC to collect, process and use my personal information.

With regard to the personal information I provide to TSMC, I agree to waive, any claims I may have for damages or restitutions against TSMC or the parties listed in Section 3 above, unless TSMC or the listed parties are found in violation of the Personal Information Protection Act.